Settings
Account
Your personal profile and sign-in. These apply to you across every neuralduct app.
Profile
Your name and photo, shown across the workspace.
Email address
Used to sign in and for account notices. Changing it sends a confirmation link to the new address.
Password
Set a new password. At least 6 characters.
Sign out
End your session on this device.
Business
Your company details, contact info, payment details and pricing — used across your quotes and invoices.
Workspace branding
These are your personal business details. Your workspace also has shared branding used as a fallback on documents — the owner manages it in Team settings.
Company
Your business name and logo, shown on quotes and invoices.
Industry
Sets up your workspace for your trade — app names, terminology and industry-specific invoicing.
Contact
How customers reach you. Shown on documents.
Payment details
Bank details shown on invoices so customers can pay you.
Document terms
Your standing terms, printed under the notes on every quote and invoice. Documents already issued keep the terms that were live when you issued them.
Schedule of rates
Printed on the rates PDF you send a builder or principal contractor. Your ABN and the licences above print in its header — builders check your ARCtick licence number there.
Email templates
Pre-written emails for “Email it yourself” — the send that goes from your own mailbox. Pick one when you send, or edit it there before it goes.
mail.google.com/mail/u/1/… means 1. Wrong number and Gmail shows “Temporary Error (404)”.Email signature
Goes at the bottom of emails you write here and we send for you — like an invoice emailed with its PDF attached. You can still change it on each email.
Pricing & tax
Markups, tax and quote defaults now live in Money & tax.
Pricing & labour
Defaults that drive priced quotes and invoices seeded from a design.
Wall split rates
What a quote drawn from a split design charges. Leave a rate blank and that line goes on the quote at $0.
Tax set-aside
What to put away from each payment so the ATO money is never spent. Powers the Tax tab in neuralbooks.
Quote defaults
Pre-filled values and wording for quotes you build in the field app. Labour rate is shared with Pricing & labour above.
Branding & documents
How your quotes and invoices look, and the standing terms printed on them.
Logo & colour
Shown on your quotes and invoices, and on the page your customer opens to view and pay them.
Billing
Your plan, renewal and — for workspace owners — team seats.
Plan
Your current subscription.
Team seats
Each active member uses one seat. Extra seats are $15 AUD/month each.
Team seats
Money & tax
How you price work — markups, labour, tax and quote defaults. These flow into every quote and invoice across your workspace.
Currency & region
Sets your currency symbol and the default tax label & rate (GST/VAT/Tax) on quotes and invoices across every app.
AI usage
How much AI you’ve used this month, and any prepaid top-ups. AI powers design detection, duct generation and the other smart tools in Canvas.
This month
Your plan includes a monthly pool of AI credits that refreshes at the start of each month.
Prepaid credits
Top-ups you’ve bought. They’re only drawn on once your monthly pool runs out, and they never expire.
Purchase history
Your credit top-ups and any refunds.
Numbering
Set the prefix on your document numbers. New documents number from 0001 after the prefix; existing numbers never change.
Document prefixes
Applies to new documents you create from now on.
Team
Your workspace members, roles, invitations and organisation settings.
Notifications
Choose what neuralduct notifies you about. These apply across your workspace apps.
Product & account
News, alerts and support from neuralduct.
Messages & connections
Direct messages and connection requests from other users.
Organisation
Activity in your workspace.
Morning brief
A push each morning with your day: jobs booked, anything overdue, and the one thing worth doing first. Nothing is sent on a day with nothing in it.
Appointment & customer reminders
Booking confirmations, appointment reminders, on-my-way messages and job-reminder timing are set in the scheduler, where they’re timed off your bookings.
Timezone
Detected from your browser and used to time scheduled notifications. Refreshed automatically when you save.
Customer messages
The wording of the texts and emails neuralduct sends your customers for you. Anything you leave alone keeps the built-in wording.
Email inbox
A private email address for your business. Send or forward a receipt, a supplier’s invoice or a customer’s enquiry to it and it turns up in the app as a suggestion. Nothing is recorded until someone accepts it, and nothing is ever sent back to the sender.
Your inbox address
You don’t have one yet. Creating it gives you an address to forward mail to; nothing else changes until mail arrives.
Your inbox address
Anyone who has this address can put a suggestion in front of you, so give it only to suppliers and your own mail rules. If it gets out, replace it.
Finish setting up Gmail forwarding
Paste the code into Gmail → Settings → Forwarding and POP/IMAP → Verify.
Ways to use it
Use one, or all three.
Tell your suppliers
Email the suppliers you tick, from your business, asking them to send invoices to your inbox address. Replies come back to you. Nobody is emailed until you press the button, and each supplier at most once a week.
Only read mail from senders you list
Off, mail from anyone who has the address is read. On, mail from anyone else is held, unread, until you allow its sender. If you forward mail yourself, list your own address. This cuts noise; it does not prove who really sent a message.
Recent mail
The last messages to arrive, and what each became. Mail is kept for 90 days.
Connected apps
Let an AI assistant you already use, such as Claude, read your neuralduct records and answer questions about your business. It signs in as you, so it sees what you can see in neuralduct and nothing more.
Connect Claude
Add neuralduct as a custom connector in Claude. You’ll sign in to neuralduct and approve it once.
Other assistants (ChatGPT, Cursor, Claude Code) can’t connect yet.
Apps with access
Every app you’ve approved. Removing one signs it out at once; you can connect it again any time.
Let connected apps create drafts
Off, a connected app can only read. On, it can also create a draft quote, save a new customer, add a line to a job’s notes (your technician sees it) or put a note on the Dispatch board. It can’t send, finalise, record a payment or delete anything: you check drafts and send them yourself.
What a connected app can see
Your customers, quotes and invoices (with their lines and payments), jobs and service reports, installed units and their history, purchase orders, supplier bills, expenses, catalogue prices, agreed rates, stock and vehicle trips.
Data & transfer
Bring your data in from another system, move your customers, equipment and jobs to another account, or export them for your records.
Bring your data in
Coming from another system or a spreadsheet? Each of these opens in a new tab and shows you what will come across before anything is saved.
Move to a new account
Switching accounts? Download a transfer file here, then sign into the other account and import it. Carries your customers, their installed equipment and their jobs — with the links between them kept intact.